Purchase and use of Gift vouchers
Are you deciding to buy or have you received our gift certificate as a gift and want to know more?
The terms of purchase and use are listed below.
THE GIFT VOUCHER CAN BE PURCHASED BY A NATURAL OR LEGAL ENTITY AT THE WELLNESS RECEPTION.
THE GIFT VOUCHER CAN ALSO BE ORDERED ON THE WEBSITE www.shop.wellnessaspara.com
WELLNESS ASPARE OR BY EMAIL AND TELEPHONE.
THE GIFT VOUCHER CAN BE PAID BY CASH, CARD OR TRANSFER TO THE COMPANY’S TRR.
THE GIFT VOUCHER IS VALID FOR 3 MONTHS FROM THE DAY OF PURCHASE (THE DATE IS RECORDED ON THE GIFT VOUCHER).
THE GIFT VOUCHER CAN BE EXTENDED UP TO 3 MONTHS WITHIN THE VALIDITY OF THE GIFT VOUCHER.
YOU CAN EXTEND YOUR VOUCHER BY CALLING THE PHONE NUMBER 040 494 444 OR IN PERSON AT THE WELLNESS RECEPTION.
IN EXTRAORDINARY CASES (INJURIES, PREGNANCY….) THE GIFT VOUCHER MAY EXCEPTIONALLY BE EXTENDED WITHIN THE VALIDITY UP TO 1 YEAR.
PRE-RESERVATION OF THE SERVICE WITH A GIFT VOUCHER IS MANDATORY.
WHEN RESERVING, IT IS OBLIGATORY TO SAY THE NUMBER OF THE GIFT VOUCHER, OTHERWISE IT IS NOT POSSIBLE TO ORDER THE SERVICE.
IN THE EVENT THAT THE RESERVATION DOES NOT COME TO THE CLIENT’S SERVICE BUT DOES NOT CANCEL, THE GIFT VOUCHER IS REPEATED.
THE RESERVATION MUST BE CANCELED AT LEAST 24 HOURS BEFORE THE AGREED DEADLINE, OTHERWISE THE GIFT VOUCHER IS CONSIDERED TO BE REDUCED.
THE GIFT VOUCHER CAN BE EXCHANGED FOR ANOTHER SERVICE IN THE EVENT OF THE SAME CATEGORY (COSMETICS – COSMETICS; FITNESS-FITNESS…)
THE GIFT VOUCHER FOR THE MENTIONED SERVICE CAN BE USED 1X.
THE USED GIFT VOUCHER IS KEEPED IN THE WELLNESS RECEPTION.
Limiting the validity of gift certificates makes sense and must be controlled. The gift voucher is valid for 3 months, as it is useful to check the services provided, and at the same time keep statistics of returned gift vouchers. It is a desire to make greater use of vouchers. It often happens that people forget about vouchers or lose it or. stock because the deadlines for used are too long.
We will do our best to make our gift certificate achieve its purpose.
Thank you for choosing us.